Senior Network Administrator - ONSITE Syracuse NY

General Purpose of Job: This full-time Exempt, onsite position at our Empire State Divisional Headquarters in Syracuse NY is tasked with managing, maintaining, and optimizing the US Eastern Territory’s network systems in alignment with The Salvation Army’s goals and ITIL best practices. The Network Administrator is expected to handle a variety of networking hardware and software, ensure robust security protocols and backup procedures, and explore new technologies that fit the organization’s goals.

Essential Duties and Responsibilities:

1. Network Configuration and Security: Configure and troubleshoot firewalls, routers, SDWAN, and other networking devices. Establish VPN tunnels and manage access control lists.

2. Backup and Logs: Oversee the maintenance of firewall and server backup configurations and review related logs.

3. User Support: Provide Help Desk support for connectivity issues, including location-to-location and remote access.

4. Wireless Management: Configure and manage internal Access Points and serve as a subject matter expert for systems like Meraki and Ubiquity.

5. ISP Liaison: Assist with the installation of changes to ISP providers and configure access devices.

6. VPN Management: Manage the VPN solution for remote access, including user database management.

7. Infrastructure Maintenance: Ensure the organization and maintenance of wiring in server rooms and closets, and monitor UPS & PDUs.

8. System Monitoring: Oversee Syslog Server and Event Log Tracker, and configure monitoring applications for IT devices.

9. Voice System Backup: Support the Voice Administrator with system upgrades and configurations.

10. New Technologies: Research and implement new technologies that enhance network infrastructure.

11. Hardware Management: Manage cable setups and use tools like tone generators for connectivity tests.

12. Network Architecture: Understand and manage hub-and-spoke network configurations.

13. Troubleshooting and Analysis: Employ strong analytical skills for rapid issue diagnosis.

14. OSI Model: Utilize an understanding of the OSI model in network management.

15. Monitoring Tools: Use tools such as WhatsUp Gold, SolarWinds, or ManageEngine for network monitoring.

16. Scripting and Coding: Utilize API or PowerShell for network commands.

17. Additional duties as required.

Qualifications:

· Bachelor’s Degree in a related field and/or 3-5 years of related experience.

· CCNA Certification required.

· A+ Certification and Network+ Certification or equivalent experience.

· Exceptional analytical abilities and effective problem-solving skills.

· Proficiency in network monitoring tools and understanding of the OSI model.

· Excellent communication skills and meticulous organizational practices.

· Ability to prioritize and manage multiple responsibilities in a complex network environment.