Culligan Water Customer Service Representative

NOW HIRING OFFICE ADMINISTATOR.... This position was created for a dependable person with a passion for customer service and high level of attention to detail.

APPLY TO THE COMPANY WEBSITE

https://recruiting2.ultipro.com/CUL1000CULL2/JobBoard/8b69e284-ded5-46dd-907b-22d455ac353c/?q=&o=postedDateDesc

Why Culligan?

Great Starting Pay ~ Commission Eligible ~ Full Benefits including 401(k) with Company Match ~ Tuition Reimbursement ~ Growth Opportunity ~ Job Stability ~ & SO MUCH MORE!

Who We Are

Culligan (Consolidated Water Group) works to provide better water for our customers in their homes, offices, businesses and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery set the standard in the water treatment industry.

Our Website:

https://cwco.com/jobs/

Check us out on LinkedIn!

https://www.linkedin.com/company/consolidated-water-group-llc

Who We're Looking For

• Reliable, team players who have a passion for providing top-tier customer service.
• Excellent communication and time-management skills
• Proficient in Microsoft Office Suites
• Positive outlook
• Bilingual (Spanish) - Preferred.
• Time management

What You'll Be Doing

• Extensive problem-solving, order processing, and performing standard maintenance of current customer accounts.
• Follow company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department.
• Provide proactive sales support to assigned customer accounts by developing close relationships with the customer base.
• Answer customer inquiries on the telephone.
• Schedule service and delivery orders. Coordinate schedules with the service/operations team.
• Bill service, delivery, and new installation orders.
• Make outbound calls to current customers with the intent of scheduling additional services or offering maintenance plans.
• Refer unresolved customer grievances to designated departments for further investigation.
• Follow all rules and regulations pertaining to safety and Culligan policies.
• Complete any other responsibilities as assigned.